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What Hotels Can Learn From the Recent Twitter Storm Surrounding Airbnb
Leisure travel rebounded this summer, with many travelers confronting thousands of airline delays, cancellations, and attendant social media activity detailing passenger concerns. The lodging end…
Housekeeping Week 2022
Housekeeping week is a celebration of all that is special about our industry. After all, hard-working housekeeping teams represent more than a clean room --…
Notes from a GM Summit
I've had the great privilege of attending the Aimbridge Hospitality GM summit this week in Dallas. Aimbridge has been a strategic partner with HSS for…
The Hospitality Staffing Playbook
Contract labor is an important tool for General Managers and other leaders in the hospitality industry. Supplemental staffing (sometimes called Temp Labor) can be an…
Employee Classification: A Hospitality Staffing Guide
As sources for labor are shrinking and becoming more expensive, hotels, resorts and other properties are turning to staffing agencies to fill the void. Some…
The Hospitality Staffing Playbook
This playbook lays out strategies for leveraging the power of contingent labor to help hospitality properties maximize their revenue potential and minimize their risk to…