A new year, a new set of challenges for the industry, and an updated resource to help hospitality professionals navigate 2023.

Based on dozens of conversations with brands, management companies, and GMs – along with leveraging our 30 years of experience – HSS is pleased to offer an updated version of its popular “Raising Standards, Lowering Costs” E-Book.

“While 2022 overall witnessed a return to profitability for most properties, inflationary pressures and persistent labor challenges continue to cast a pall over the industry,” says Tim McPherson, President HSS.  “Smart outsourced staffing programs are an important part of successful business strategies, allowing hotels and resorts to minimize costs and maximize guest satisfaction.”

“Raising Standards, Lowering Costs” features practical tips, use-case scenarios, and the ideas and insights that can fuel new approaches to meet this year’s ongoing staffing crunch.

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