Hospitality Staffing Solutions was recently featured in Hotel Management Magazine’s “Eye On on Labor” special report. President Tim McPherson discussed how the company is helping clients address the labor crunch confronting the hospitality industry with new outsourced approaches.

Front and center is the company’s collaboration with the newly-opened Westin Tempe by Marriott in Tempe, Arizona. The 290-room property opted for a fully-outsourced housekeeping staffing model, a trending approach that many hotels are embracing during this recovery period.

“The decision to outsource housekeeping, including the executive housekeeper and assistant executive housekeeper, laundry staff, housemen and room attendants was based on a need to staff up quickly and train 40 people to brand standards to ensure a smooth opening.”

The national reach of HSS provides clients with a range of staffing options. In addition to the more traditional Contingent Labor and Direct Hire Recruiting platforms, this Recruitment Process Outsourcing provides time-saving relief for GMs and owners.

“McPherson pointed out that in the emerging management model, a hotel might have limited recruiting capabilities. Outsourcing an entire department takes care of the whole recruiting, training and retention process.”

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