Mission & Values

A Trusted Partner to Hospitality Leaders

HSS has deep expertise in maintaining healthy operations for hospitality clients that demand the highest levels of service excellence, safety, and compliance. We partner with clients at all levels to apply industry-leading standards that ensure brand integrity, cost efficiency, and guest satisfaction.

A Culture of Respect

We work with our parent company KBS to promote a culture built on respect, doing things the right way, and the belief that all work is honorable. We acknowledge the dignity of those who perform that work. Building on this belief is key to the success of our clients and the well-being of our workforce.

Shot of two businesswomen shaking hands together during a boardroom meeting at work

Leveraging Resources at Scale

We are an extension of our clients’ team. We offer turnkey solutions and supplemental resources tailored to venues locally and nationally. With thousands of HSS team members and the support of our parent company, KBS, one of the nation’s leading facility service providers, we deliver results on a national scale.

A True Solutions Provider

HSS and its parent company, KBS, provide an array of innovative expertise and support. Our field teams work to solve problems upstream, anticipate issues, and deploy rapid solutions. We continue to invest in our people and support systems and are committed to doing everything we can, every day, to help hospitality leaders maintain high guest satisfaction and a healthy bottom line.