Michelle joined HSS in December 2015. Prior to joining HSS, she held a Vice President position with commercial staffing firms where she gained many years of multi-state and multi-site leadership. Through her career, Michelle has held roles of Regional Vice President, Human Resources Director, Training & Development Director, Area Manager, Regional Marketing Director, and Business Development Manager in various industries including food & beverage hospitality, industrial laundry and professional services.
Michelle is a tenured adjunct instructor at Houston Community College teaching courses concurrently with her professional career in human resources, human relations, and recruiting. In September 2011, she was published in Inbound Magazine, an industry-specific magazine for call center professionals sharing behavioral interviewing guidelines when hiring for call center agents. In 2006, Michelle became a lifetime certified trainer in the Targeted Selection process through DDI, Development Dimensions International, Inc., the worldwide leader in behavioral interviewing.
Michelle received her BBA in Marketing at Texas A&M University in College Station and continued her education at Houston Baptist University receiving her MBA with a focus in Human Resources. Michelle is an active member in National Charity League in North Houston where she and her daughter stay busy with community service with serving in Special Olympics activities being their favorite time together.